Shipping & Return Policy
Shipping and Tracking
Typically, your package should reach you within 2-9 days of placing an order depending on where you are in the world. If you want your order to reach you within three days, you can select expedited shipping at checkout. Please note there is a 1-3 day processing time for orders.
Tracking information can be found in your order confirmation email.
Once your order is processed we cannot cancel or modify your order.
Return Policy
At BiohackSpace, we strive to provide high-quality products to help you optimize your life. If you are unsatisfied with your purchase, we accept returns under the following conditions:
What’s Not Returnable?
1. Products with a torn or removed seal sticker. All boxes are sealed with a sticker, and if the seal is broken, the product is considered opened and is not eligible for return.
2. Opened products.
3. Products not purchased directly from www.biohackspaces.com.
4. Items without an order number or proof of purchase.
5. Gift Cards: No cancellations or refunds on the purchase of gift cards (final sale).
How Do I Return Unopened Products?
Eligibility:
• Unopened product return requests must be submitted within 30 days of delivery.
• Returns must be authorized by BiohackSpace Customer Support before being shipped.
Steps to Return:
1. Contact us at info@biohackspaces.com with your name, order number, and proof of purchase to initiate a return request.
2. Once authorized, return the unopened product(s) within 14 days of approval.
3. Include your receipt or proof of purchase with the returned item(s).
Important Notes:
• If the returned product(s) is opened or damaged, it will not be eligible for a refund.
• Returns initiated after the 30-day period or received after 30 days of return authorization will not be refunded.
• Customers are responsible for the cost of return shipping.
Processing Time
• Please allow 7-14 business days from the time we receive your return for processing and approval.
Disclaimers
1. Results may vary from person to person; results are not guaranteed.
2. All product ingredients are clearly listed—please review them carefully prior to use.
3. Our products and statements have not been evaluated by the Food and Drug Administration (FDA). BiohackSpace products are not intended to diagnose, treat, cure, or prevent any disease.
4. Always consult a licensed physician before using any supplement, especially if you are pregnant, breastfeeding, have a medical condition, or are taking prescription medication.
Contact Us
For return inquiries, please contact BiohackSpace Customer Support:
Email: info@biohackspaces.com
Phone: +1 (727)6145236
Thank you for choosing BiohackSpace to unlock your potential!